Accessing superannuation funds for medical treatment or financial hardship

October 17, 2025

Superannuation is one of the largest assets for many Australians and offers significant tax advantages, however, strict rules apply to when it can be accessed. While super is most commonly accessed at retirement, death or disability, there are limited situations where earlier access may be possible.

 

Early access is generally available in two situations:

  • Financial hardship: Where you are receiving a qualifying Centrelink/DVA payment for a minimum period and cannot meet immediate living expenses.
  • Compassionate grounds: Funding for certain specific scenarios which include preventing a mortgage foreclosure or meeting medical expenses for a life-threatening injury or illness or to alleviate severe chronic pain.


A female and male florist at a store counter looking at a computer.


Compassionate grounds access requires an application to be made to the ATO which needs to be accompanied by relevant medical certificates or mortgage information.


If approved, the ATO will provide instructions to the individual’s superannuation fund to release an amount to cover the expense. We have included some ATO links with more detailed information on compassionate grounds and financial hardship below.


When accessing superannuation under compassionate grounds you would usually collect the relevant supporting documentation and personally make the application for approval using your MyGov account.


It has come to the ATO’s attention that there may be medical and dental providers exploiting this access and assisting super fund members to access amounts for cosmetic reasons (you may have even seen advertisements pop up on your social media showing people with a new sparkling smile – and a lower super balance). 


The ATO’s concerns are discussed in Separating fact from fiction on accessing your super early.


Superannuation fund members and SMSF trustees should be aware that there can be substantial penalties applied when super is accessed outside of the legislated conditions of release. You should never provide another party with access to your MyGov login or allow a third party to make applications on your behalf. Penalties may also apply for making false declarations.


Please contact us if you have any questions - email us or phone our team on 02 9899 3044.

April 14, 2026
More Australians are turning to AI for answers on tax deductions, super and structuring decisions. The responses sound authoritative but they are frequently wrong.
April 14, 2026
The Federal Government's Electric Car Discount is now under formal review. But changes could occur as early as this year's Federal Budget.
April 14, 2026
If you're 55 or over and considering selling the family home, you may be able to contribute up to $300,000 per person into superannuation but rules apply.
More Posts